FAQ
What is VitraStone?
VitraStone is an amazing product with endless possibilities. It is a concrete proprietary blend of ceramic cement, made from natural minerals and recycled content. At first glance you would not believe this is made up 70-85% recycled glass, its not your typical terrazzo, VitraStone is a stone made from glass.
Purchasing We are now accepting credit cards wih online purchasing of Vessel sinks and samples through Paypal. All vessel sinks and samples are shipped for free, Sink Tops and countertops require additional charges to be paid for by the purchaser. For all other orders please contact us for a quote. We send back a three dimensional layout that includes all specifications, shipping and warranty information. To better serve you please include all your plans available, such as countertop plans, cabinet plans, elevations, and specs on any fixtures you plan to be incorperated into your vanity or kitchen countertops. If these plans are not available, we would be happy to assist you in designing your project. Design & Color?
With unlimited design potential, just dream and we will do the rest. An array of color options have already been designed for you, feel free to mix and match and if you need something specific we can accommodate custom colors. We also provide a free design service for custom orders, 970-385-4044. Inlays?
Inlays are one of the best ways to customize a sink or counter top, fossils, stones, stained glass or metals, we are happy to oblige in anything you can imagine. We keep a good stock of of these and are happy to help in your design process. Instock items can be view at www.vitrastone.com Care & Maintenance?
VitraStone seals all sinks and surfaces at our facility with a deep penetrating sealer. They are stain resistant, but not stain proof. The sealer and the material itself provide a high degree of heat and scratch protection. Acids can etch stone surfaces, mustards, wines, and other vinigar based foods should not be left for prolonged periods. Waxing your VitraStone sinks and surfaces is recommended monthly. Using a clear carnauba paste wax gives your sinks and surfaces a nice feel, and it gives you more time to clean up spills. After installation is complete, and after any seams have cured, then apply your first coat of wax, repeat wax coats for a total of three coats. Thereafter, wax monthly or as required. Most non-abrasive household cleaners, can be used to clean and maintain your VitraStone products.
To wax your sinks and surfaces: Apply clear carnauba (Trewax is a good one) paste wax with a soft cotton rag to your clean & dry VitraStone surfaces. Let sit for 5-10 minutes. Buff out with another clean rag to desired sheen. Feel free to call anytime for questions and assistance, we are happy to help. Where does our recycled glass come from?
Our glass is pulled from the local Durango recycling center. It is crushed at the center and then delivered to the VitraStone facility. With the latest bid prospects VitraStone will recycle tens of thousands of pounds in 2007. Where does our recycled fly ash come from?
Our fly ash comes from a Colorado coal burning power plant just a few hours north of Durango. It is processed with consistent results in color and pozzolanic reactivity. Fly ash is a bi-product of coal burning plants, millions of tons go to waste in landfills and flyash waste ponds every year.
Why ceramic cement?
The easy answer is because it not Portland cement and because it just works better. So what is wrong with using Portland cements. One, the production of Portland cement accounts for 7% of all Carbon Dioxide emissions from human resources (Headwaters Resources). Secondly, to achieve high strengths and design qualities suitable for interior applications such as sinks and countertops, additional products such as water reducers, plasticisers and acrylics are often added. These are chemicals that are not used in our proprietary blend of ceramic cements. Ecological Benefit & Features
70-85% recycled content
High compression strength
Low embodied energy
No off-gassing
Interior or exterior use
Integrally colored
Zero shrinkage
Scratch and chip resistant
Freeze/thaw cycle resistant
Resistant to most food stains and heat
Mold resistant WARRANTY
VitraStone, LLC warrants to the owner of a VitraStone sink or surface, that VitraStone, LLC at its option will repair or replace, without charge, the sink or countertop piece if it fails due to any manufacturing defect during the first (3) years in residential settings and (1) year in commercial settings after initial installation, except for damage caused by chemical or physical use or abuse. This warranty does not cover countertops or sinks that have been moved from their original installed location, and it does not cover the natural characteristics of stone, which include, but are not limited to, color variations, water lines, hairline fractures, stains, or surface marks. This warranty also does not cover damage to your countertop caused by items out of our control, such as plumber error, house settlement, fires, tornados, or other acts of nature. VitraStone’s obligation is limited solely to the repair or replacement, including required labor charges of the
VitraStone sink or countertop piece in question. No implied or expressed warranty of merchantability or fitness for any particular purpose is covered by this warranty except as expressly stated herein. VitraStone, LLC shall not be liable for any loss or direct, incidental, or consequential damages arising out of the use or inability to use your VitraStone sink or countertop. |
